Privacy Policy

At Será, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when using www.seraonme.com.

Information We Collect

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address;

• Browser type and device information;

• Time zone settings;

• Cookies and similar technologies;

• Pages and products viewed;

• Information about how you interact with our website.

When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as:

• Name and surname;

• Email address;

• Telephone number;

• Shipping and billing address;

• Payment information (processed securely through our payment providers);

• Any other information you voluntarily provide.

How We Use Your Information

We process your personal data to:

• Fulfil and deliver your orders;

• Process payments and refunds;

• Communicate with you regarding your order;

• Provide customer support;

• Send marketing communications if you have subscribed to receive them;

• Improve our website, products, and services;

• Prevent fraud and ensure website security;

• Comply with legal obligations.

Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal data based on:

• The performance of a contract;

• Your consent;

• Compliance with legal obligations;

• Our legitimate business interests, provided they do not override your rights and freedoms.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, and support website functionality.

For more information, please refer to our Cookie Policy.

Your Rights

If you are a resident of the European Union or European Economic Area, you have the right to:

• Access your personal data;

• Correct inaccurate personal data;

• Request deletion of your personal data;

• Restrict the processing of your personal data;

• Object to processing;

• Request data portability;

• Withdraw consent at any time where processing is based on consent;

• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at info@seraonme.com.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

We may use trusted third-party service providers for payment processing, shipping, analytics, marketing, and website hosting. These providers only receive the information necessary to perform their services.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at: info@seraonme.com